Organized visit campaigns for measurable branch feedback
Understand the customer experience inside your branch.
Murrna helps local businesses run organized visit campaigns: a clear offer, a defined time window, limited seats, check-in, and a post-visit survey. You get practical data and feedback to measure the experience and improve it.
Campaign operations
Campaign performance overviewNorth Riyadh CoffeeLive18 / 30 seats88% survey
Dinner HouseScheduled12 / 20 seatsWindow ready
Al Yasmin branchReview2 flagsStaff follow-up
Campaign readiness
Branch, offer, seats, survey, and billing are visible before launch.
Ready for next campaignStep 00
What Murrna helps you test
Murrna is built for focused visit campaigns, not generic exposure. Use each campaign to measure a new offer, service flow, branch experience, or customer perception through visits with a clear goal.
Validate before scaling
Run a controlled visit campaign before expanding an offer, service change, or branch initiative.
Reach reliable visitors
Limited seats, reminders, and attendance tracking keep participation focused and accountable.
Connect visits to feedback
Every survey is tied to an attended visit, so the feedback reflects a real branch experience.
Decide with clearer data
Results summarize attendance, no-shows, survey themes, feedback quality, and recommended next steps.
Business profile readyVerification pathRequired before launch
These are the profile checks used before campaign access opens.
01CR or UNNRequired
02Representative mobileRequired
03Saved branchRequired
04Admin approvalBefore launch
Step 01
Verified businesses, real locations, controlled campaign setup.
Start with a verified business profile, not a loose listing. Murrna uses representative details plus CR or UNN, then supports provider lookup or manual approval before campaigns go live.
CR or UNN business registrationVerified profile and saved branches
Step 02
The operating loop
From registration to results, Murrna keeps the campaign flow clear: verified business details, saved branches, visit seats, attendance tracking, post-visit surveys, and a clean result view.
Verify the business
Register with representative details plus CR or UNN, then enrich or manually approve the profile.
Build the campaign
Select the saved branch, offer, visit window, seat count, and required survey.
Open visit seats
Notify eligible visitors and let seats fill first come, first served.
Confirm the visit
Use QR, staff confirmation, or manual confirmation for check-in, then unlock the survey.
Review the result
Compare attendance, feedback quality, themes, no-shows, and promotion usage.
Step 03
Clear campaign signals from real visits.
Track claimed seats, confirmed attendance, checked-in visitors, survey answers, feedback quality, no-shows, reminders, and promotion usage from one operating view.
Visit-to-feedback conversion88% complete
88%Feedback coverage from checked-in visits
themes foundRepeated comments grouped for review
12service ratingStrong enough to repeat with changes
4.6Average post-visit score
Service speedpositive64%
Offer claritymixed28%
Staff follow-upneeds review8%
Step 04
Learn what to improve before a wider launch.
Each campaign should answer a practical business question: does the offer feel valuable, did the service flow work, was the location experience clear, and what should change before a wider launch?
Campaign windowTuesdays, 2:00 PM - 4:00 PM
Campaign goalMeasure the offer and service experience with a post-visit survey
Before launch
Offer, capacity, survey, reminders
During visit
Claims, check-ins, no-shows
After visit
Ratings, themes, next action
Post-visit survey openMeasure the offer and service experience with a post-visit survey
Step 05
What the business receives
After the campaign, the business should see what happened, what visitors said, and what should change before the next campaign.
claimed seats30 seats opened
26valid check-insQR or staff confirmed
18completed surveys88% completion
16priority fixesFrom repeated themes
401Service flow
Visitors liked speed after queue changes
02Offer value
Bundle price needs clearer copy
03Branch readiness
Peak-hour staffing needs review
For visitors
A simple visitor app from reservation to survey.
Visitors use the mobile app to follow available campaign steps: view the visit details, claim a limited spot, check in at the branch, and complete the survey after the visit.
Available campaign detailsClaim a limited visit spotCheck in and complete the survey
Discover
Eligible visitors see available campaign details.
Reserve
Limited seats keep participation controlled.
Check in
Attendance is confirmed before feedback opens.
Survey
Feedback connects to a real visit.
Start with one clear visit campaign.
Register your business, choose the branch, define the offer, set the visit window, and track attendance, surveys, and results from one operating view.